It is important to us that you are 100% happy with your purchase from SkinCR . If for any reason you are not completely satisfied with your item, you can simply return it for full refund or exchange.
- You can return items within 30 days of original purchase date for a full refund or exchange. Refunds do not include shipping and handling.
- For refunds on orders with free shipping, the actual shipping cost will be deducted from the refunded amount.
- Please send contact our customer service with the reason for your return/exchange before you return your item.
- Please do not send back your parcel until we e-mail you with the address and RMA number.
- All items must be returned in their original condition, unused and unwashed. Products is in poor conditions can not be accepted for refund if: damaged, used, stained, torn and in non resealable condition.
- The buyer is responsible for all shipping charges on returned/exchanged merchandise, which is returned because buyer purchased the wrong size/color or because they don’t like the item (no defects).
- Shipping disputes must be addressed by your shipping carrier, not subject to a refund.